Education !

Plan your career and educational pursuits with our programs below.

Certain telecommunications technology and customer service skills are highly competitive and desirable. Employees who complete specific educational programs related to such skills (specifically those identified by the ACCLS) will be eligible to receive an incentive.

For more information on the Competitive Skills Incentive Award Program send your questions to carolyn.m.morehouse@verizon.com

Home Study courses are self-paced instruction designed to improve your skills or prepare for VZCareers qualifications. Such programs provide a convenient way to complete a course or prepare for a Verizon test at your own pace — anytime, anywhere. It is also the ideal way to “test the waters” in an unfamiliar area, at no cost. There are two types of home study courses: VZCareers-Qualifying Course and Test Prep Guides.

If you would like to order a home study course or need more information please email    Carolyn.M. Morehouse@verizon.com

These study guides provide material and sample questions for Verizon secondary tests, as well as the Talent Skills Assessment, which has replaced the Universal Test Battery (UTB).

Computer and Internet Knowledge - #204
Test prep for the Fiber Customer Support Analyst position.

Field Operations Assessment - #208
Test prep guide for Services Technician jobs in Pennsylvania. (This job title is equivalent to the Facilities Technician job in New Jersey, which doesn’t require the test.)

General Test Taking - #41
Prep guide to help you comfortably handle various kinds of questions and test formats.

Network, Internet and Data Knowledge - #205
Test prep for the Fiber Network Technician position.

Network Systems Assessment - #207
Test prep for the Network Systems Assessment test which is now required for Equipment Switching Technician jobs in Pennsylvania, and Central Office Technician jobs in other mid-Atlantic states.

Remote Technician Assessment - #209
Test prep guide for the Network Technician job in New Jersey.

Talent Skills Assessment (TSA)
Test prep for all associate jobs at Verizon. This test, the initial test for all Verizon jobs, replaced the UTB to measure basic skills, abilities and characteristics that are key to performing Verizon jobs well.

Technician Mini-Course (TMC) - #200
Test prep for the Systems Technician< test.

To order your Test Prep Guide, email your request to Carolyn.M.Morehouse@verizon.com.

Verizon's Tution Assistance Plan for Associate Employees

Verizon and the ACCLS encourage IBEW members to pursue education and life-long learning. Verizon's tution assistance benefits provide for out-of-hours study at qualifying institutions and for eligible academics. To learn more, contact Carolyn.M.Morehouse@verizon.com

 

Since 1999, NACTEL's employer-education partnership has created online education solutions to move the communications workforce forward. Please click the link for more information.

Nactel